Reply To: Looking for payment managers

21st July 2022 at 11:30 am #245082

Participant

A chargeback is initiated by the customer itself, meaning by the buyer of your goods who contacts their bank directly on this. While a refund is when you reach out with your client directly regarding returning the funds back. I would suggest reading this article about refunds and chargebacks https://chargebackhit.com/blog/what-is-a-chargeback/ it should definitely help you like it helped me a few months ago.

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